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About us


Since PWA’s foundation more than 30 years ago, our principles and ambitions have remained the same: to offer the most extensive range of wood, metal and sheet metal machinery and machine tool accessories at the best possible price – accommodating every customer’s individual need.

How it started...

...PWA – a Linz based family company founded in 1979 – started out as a retailer specialising in supplying machinery and engineering equipment throughout Austria. After fourteen years of sustained domestic growth, PWA made a successful switch across into wholesale (1993). A significant milestone was achieved when in 1997 when the “BERNARDO” brand was established.

Continued growth put considerable strain on our 600 m² Linz warehouse so in 2004 we extended the building to 2000 m². PWA expanded yet again in 2008 by building an additional central storage in Engerwitzdorf with a storage area of 3700 m2 (20 km NE of the state capital Linz). Upon completion, we then fully refurbished our original site in Linz converting the old storage area into a 1200 m² showroom that backs on to our head office. In 2014 it was necessary to expand our central storage in Engerwitzdorf (another 3500 m²) because of the positive business development. 

Today PWA employs 26 staff and supplies 26 countries with an extensive and a continually expanding product portfolio distributed from two sites.

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Our logistics center in Engerwitzdorf

In the autumn of 2014 our central storage unit in Engerwitzdorf was expanded up to 7200 m². Capable of storing 5,700 pallets, our large logistics centre allows us to stock approx. 90% of our products, guaranteeing prompt delivery throughout Austria and Europe. 

With a large number of incoming and outgoing goods each day Engerwitzdorf is a busy logistics centre. Long term cooperation with reputable carriers enables us to deliver daily or on specific delivery dates. Orders of all sizes are all dealt with by experienced staff.

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Why Bernardo?
RELIABLE SERVICE
RELIABLE SERVICE
COMPANY HEADQUARTERS IN LINZ
COMPANY HEADQUARTERS IN LINZ
STRICT QUALITY CONTROL
STRICT QUALITY CONTROL
PROMPT AND SMOOTH
PROMPT AND SMOOTH
LONG-TERM EXPERIENCE
LONG-TERM EXPERIENCE
TOP SECURITY
TOP SECURITY
COMPETENT CONSULTING
COMPETENT CONSULTING
EXTENSIVE RANGE
EXTENSIVE RANGE
...AND MANY OTHER ADVANTAGES
WE ARE BERNARDO
WE ARE BERNARDO
Competence, reliability and flexibility are the three main characteristics that best describe our team.
MARKETING
MARKETING
Our marketing department work continuously on keeping our catalogues, special offers and our website up to date, ensuring consumers are always well informed about products and never miss out on a great deal.
DEVELOPMENT / PURCHASING
DEVELOPMENT / PURCHASING
Selecting new products, which are in demand and meet customers requirements, is one of the most challenging tasks for our purchasing team. In close cooperation with suppliers we work hard to extend and optimize our portfolio regularly.
SALES
SALES
Top priorities include customer service, technical and commercial support and information on order status and delivery times. In addition, all of our selected retailers provide detailed information on all products.
LOGISTIC
LOGISTIC
Our logistics team works hard to make sure the product reaches you on time and in good condition. We prepare around 100,000 articles per annum for distribution around Europe.
ACCOUNTING
ACCOUNTING
Commercial and general enquiries are promptly dealt with by the accounts department, providing the best possible advice for every individual.
SERVICE
SERVICE
Highly-trained employees are available for technical advice on demand. Spare part orders and repairs are processed in a quick and accurate fashion.
CUSTOMER SUPPORT
CUSTOMER SUPPORT
Bernardo staff offer personal support and expert individual advice when dealing with all forms of enquiries. Customer support is available at all times.
SPARE PARTS AND WORN PARTS STORAGE
SPARE PARTS AND WORN PARTS STORAGE
Our 500m2 spare parts and worn parts storage facility enables us to hold large volume allowing the prompt dispatch of spare parts.
ON-SITE-SERVICE
ON-SITE-SERVICE
To all our customers we offer machine assembly, start-up and training. Furthermore, an on-site service is available through one of our expert technicians.

DEVELOPMENT AND QUALITY CONTROL

Customers initiate new and further development of our portfolio. Specific customer requirements in combination with market research lead directly to our suppliers’ product development. This form of close cooperation with our suppliers allows us to success-fully meet customers’ requests.

Suppliers are selected carefully to ensure the development of high-quality products. However, safety first with all the quality improvements. That´s the reason why our machines have been checked by TÜV AUSTRIA SERVICES GMBH since 2010.

Extensive quality control is carried out by experienced technicians, both during and after production reassuring you the customer that you have invested in a reliable product.

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After PWA receives a product, we set about assessing it using a comprehensive checklist (testing protocols) to ensure continuous quality for the end user. Several test runs later, machines are prepared for distribution. In Europe we take full responsibility for our products to meet EU-standards. All products are delivered complete with detailed operator manuals and CE-compliancy checks.